Foreign CRMs don't understand the Indian market. iCRM is built by Indians, for Indian SMEs, addressing the specific challenges of local lead sources and business logic.
Official API partner mapping. Capture every B2B lead from India's largest marketplaces directly into your pipeline.
Communicate with leads where they are. Send automated follow-ups and quotations directly via WhatsApp.
Generate professional GST quotations and proforma invoices with HSN codes and state-specific tax logic.
Support for UPI, Razorpay, and local banking structures to ensure your cash flow stays smooth.
New Lead from IndiaMART
Automated WhatsApp sent instantly
GST Quote Generated
18% IGST applied automatically
Justdial Sync Complete
5 New Verified Enquiries added
Relying on fragmented tools is slowing down your sales cycle and leaking revenue every single day.
Scattered spreadsheets leading to duplicate entries and lost follow-up data.
Important business enquiries buried in personal chats and groups with no tracking.
Manually updating multiple tools for enquiry, quotation, and activities separately.
Zero visibility on team performance, conversion rates, or why deals are being lost.
Traditional CRMs stop at the deal. iCRM goes further, integrating your entire business process from the first hello to the final handshake and beyond.
Unlike traditional CRMs, iCRM unifies lead management, sales, inventory, and after-sales service in one contiguous workflow.
Eliminate data silos. Information flows seamlessly from initial lead capture through to final invoice and support.
Built with specific regional business logic (like GST) in mind, ensuring you're always compliant and efficient.
From Login to Deal Closure, manage every step of your business process with our integrated modules.
Real-time tracking of Leads, Deals, and Activities. Visual charts for User Performance and Revenue.
Visual Kanban board with drag-and-drop stages. Quick-add leads and auto-assign them by territory.
Create Inquiries and Quotations independently or from Leads. Auto-calculate taxes and generate branded PDFs.
Seamlessly convert won deals into Customer records. Manage GST/PAN details and multiple contacts.
Unified calendar synced with Google. Detailed reports exportable to Excel/CSV for deep analysis.
Full control over Users, Roles, and Master Data. Configure Products, Categories, and System Settings.
Explore every step of the iCRM process in detail
Fully customize your sales stages for any vertical. From manufacturing PO tracking to real estate site visits, build a workflow that fits your business model exactly.
Pipeline View
Tata Steel Ltd
tata@steel.com
Reliance Mfg
rel@mfg.com
L&T Industries
lt@ind.com
BHEL Corp
bhel@corp.com
Godrej Precision
gp@godrej.com
Mahindra Parts
mp@mah.com
Bajaj Electricals
be@bajaj.com
Voltas Ltd
vl@voltas.com
Siemens India
si@sie.com
ABB India
abb@ind.com
Crompton Greaves
cg@crom.com
Thermax Ltd
tl@ther.com
Kirloskar Bros
kb@kirl.com
Bharat Forge
bf@bhar.com
Cummins India
ci@cumm.com
No more manual copy-pasting. iCRM acts as a central hub, pulling leads automatically from the most popular Indian platforms.
Official API partner for Buy Leads. Automatically captures B2B enquiries from India's largest marketplace.
Zero-latency capture from Facebook & Instagram. Leads flow from your ads directly into the CRM pipeline.
Capture verified enquiries from your Justdial profile instantly via smart webhooks and API sync.
Bidirectional sync with Google Calendar for activities and Gmail for lead notifications.
Powerful bulk import engine with smart field mapping for legacy data migration.
Secure, role-based access with encrypted API handshakes for all integrations.
Don't see your tool? Request a custom API integration →
Powerful features packaged in an interface that your sales team will actually love using.
Unified view of Leads, Inquiries, and Quotation trends.
Activity-linked color-coded follow-ups and meetings.
Native lead capture to inquiry conversion screen.
User-wise performance and territorial heatmaps.
Visual pipeline to track leads across every stage.
Real-time customer reports with revenue insights and tracking.
What we offer that most global CRMs don't—especially compared to Salesforce, Zoho, or Freshworks.
Built-in connectors for IndiaMART, Justdial, and Meta Lead Ads. No third-party plugins or external connectors required.
In Most CRMs
External connectors or paid add-ons
In Delta iCRM
Part of the core product flow
Real sales territory logic. Automatically assign leads by State, District, or City with bulk assignment tools.
In Most CRMs
Round-robin or manual owner selection only
In Delta iCRM
State, District, and City-level auto-logic
Supports how sales teams actually work on the ground. Multiple entry points and skipping stages allowed.
In Most CRMs
One strict, forced deal pipeline
In Delta iCRM
Divergent paths: Direct Quote/Inquiry or Full Cycle
Inquiry and Quotation are separate, fully-featured modules with items, documents, and PDF generation.
In Most CRMs
Basic fields added to a 'Deal' or 'Opportunity'
In Delta iCRM
Dedicated modules with itemized tracking
Built and supported by Delta Infosoft.
We are a software company dedicated to helping Indian businesses implement CRM and business systems with hands-on onboarding and support.
We understand that software is only half the battle. The real challenge is adoption and data accuracy. That's why our model is built around service first.
We don't just give you a login. Our team provides hands-on training to ensure your staff actually uses the system.
Moving from Excel or another CRM? We handle the heavy lifting of importing your legacy data and configuring your masters.
Get direct access to our support desk via phone and email. No generic tickets—just real people solving your business problems.
